General Terms and Conditions of Sale
1. The order is processed after receiving a written or telephone order, which is tantamount to acceptance of the General Terms and Conditions of Sale. If you do not accept the General Terms and Conditions, please inform Feroteam Sp. z o. o. within 24 hours of placing the order. If no notification is received, we accept the order without any reservations.
2. Own collection of materials from the order takes place only after prior arrangement and after sending (by fax or e-mail) a written authorization from the Recipient. The authorization should include information such as the driver's details: name and surname, ID card number, and registration number of the tractor and trailer.
3. The Seller may withdraw from fulfilling the order if the recipient loses the receivables insurance or exceeds the granted credit limit.
4. If the Seller is unable to perform the contract in whole or in part for reasons beyond the control of the Seller and dependent on the manufacturer of the goods, he will have the right to withdraw from the contract in whole or in part. The Seller is not responsible for any damage that may occur.
5. We reserve the right to transfer receivables arising from the execution of this order.
6. In the event of a delay in payment for the completed delivery, the Seller has the right to charge statutory interest, unless the parties agree otherwise.
7. The delivered products comply with the basic requirements contained in the technical specifications or should be precisely specified in the order.
8. Delivery is settled according to actual weight or theoretical weight, unless the parties agree otherwise. A quantitative tolerance of +/- 10% is allowed for each item and the entire order.
9. The Seller stipulates that when selling steel products according to theoretical weight, their weight is determined based on the volume of the product and the following theoretical weight is assumed: - 8.0 kg/dm3 for all carbon, stainless, quality and heat-resistant steel sheets. For steel products whose weight is determined by length, the weights indicated in the conversion factors are used, i.e. mass 1 m [kg/m], available on the website www.feroteam.pl
10. The products may be covered with corrosion, which does not affect the quality and properties of the product.
11. The Buyer should submit a complaint in writing immediately after completing the delivery and discovering any discrepancies regarding:
– lack of quantity,
– inconsistency of product grade and dimensions,
– defects visible on the surface (for internal defects up to 3 months from the date of delivery).
12. The risk of loss or damage to the goods passes from the Seller to the Buyer upon delivery of the goods to the Buyer.
13. Documents such as quality certificates, certificates and attestations are always delivered as copies of the originals by e-mail or fax.
14. These Terms and Conditions of Sale of Products constitute an integral part of the acceptance and execution of the order and are available on the website www.feroteam.pl